Public Training Terms and Conditions

Cancellation, Transfers and Rescheduling: we will refund the entire course fee in the event you cancel more than 4 weeks before the first day of the course. This changes to 50% for less than 4 weeks notice. It is, however, possible to transfer your registration to a different date or to someone else without charge.

In the event that we have to reschedule a course, you have two weeks from the moment we reschedule or until the start of the course (whichever is shorter) to cancel your registration for a full refund.


In the unlikely event that we have to cancel a course you will be entitled to a full refund.

Intellectual property: all of our course material is intellectual property and copyrighted by either us or our licensors. Unless agreed to in writing you are not allowed to distribute them.

Invoicing & Payment: you are required to pay for the training upfront unless previously agreed.

Privacy: we will use your email address and other personal information in relation to the course, for example to send out a reminder a few days prior and an email after the course with any follow-up information. If you are participating in a course with an external certifying organisation we will share your information with them for certification purposes. We will also email you from time to time about upcoming courses.

Questions?: if you have any questions about these terms, please let us know at