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Helping CHW establish a crystal clear digital strategy to put customers first

Adopting agile within the Customer Experience team was a first for Central Highlands Water, but with strong governance and customer focus, it soon took flight.

Building a high performing team with SAFe and trust

When one of Australia’s largest fibre network providers approached us to support their transition from Waterfall to SAFe, we quickly realised much more than processes needed to change.

Helping Barwon Water tap into the promise of agile

Barwon Water was in the process of transforming from a functional utility provider into an enabler of regional prosperity. They approached us with a big question.

The life-changing magic of tidying up your product backlog

Does your product backlog spark joy? It turns out that the same approach you use to declutter your home can also be applied to maintain a tidy – and healthy – backlog. Get ready to Marie Kondo it.

Shifting mindset: the role of cognitive dissonance

When people experience change they may resist or become disengaged. Sarah Rose explains how cognitive dissonance can help you effect change more rapidly within your organisation.

Why agile planning needs to focus on the journey as much as the destination

Sound agile planning isn’t about focusing on how to get to the end state quicker; it’s about informing each step of the process along the way to help you identify and deal with complexity.

Supporting employees experiencing family and domestic violence

On White Ribbon Day, Elabor8 introduced its Domestic and Family Violence Policy. Our policy goes above and beyond the new government-mandated requirements for family and domestic violence leave.

Why is determining business value so complex?

“Have we been successful in delivering business value?” While this question is becoming increasingly important for many businesses focused on delivering customer value, it’s not as straightforward as you might think.

Gender diversity and inclusion is more than just a ‘pie chart’

With overwhelming evidence that gender diversity and inclusion are better for business, the female to male diversity pie chart has become an expected element in the recruitment and reporting process. But gender diversity is more than a pie chart.

Why your sprint retrospectives are losing momentum

Retrospective sessions often seem like an endpoint in itself. But when they’re not followed up by action, the momentum is lost, and ultimately, the effort wasted.

How to resuscitate your agile retrospectives

Here’s the scenario: you’ve finished a huge sprint. The whole team has pushed hard to get it done. Catching up to talk about the past couple of weeks — is the last thing you want to do. But don’t let this opportunity pass you by.

Barriers to corporate innovation and how you can overcome them

Almost every business I work with places innovation high on the agenda because everyone recognises that without it your business will stagnate, competitors will overtake you and your business will die.

Tips from startup titans for innovating within your business

Most people assume that it is a lack of technological innovation that kills businesses. They point to Blockbuster’s failure to account for the online streaming model as an example. But it’s not as simple as that.

Five ways to build a collaborative culture in your organisation

We need collaboration to innovate. The sharing of ideas leads to more new ideas forming. The question is, how do you move from just talking about it, to taking action that gets results?

You either agree on creating business value, or you compete

The first principle of the Agile Manifesto is a priority on satisfying customers through delivery of value. But is there a difference between value that satisfies customers, and business value? Does it actually matter?

Leading and living a ‘human-first’ culture

Human-first cultures are more than just about meeting a sense of job satisfaction and offering flexibility between work and personal life.