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Achieve elevated employee experience with ServiceNow HRSD in 8 to 12 weeks

As a ServiceNow HRSD Implementation Elite Partner, we combine proven implementation methodology with deep HR transformation expertise to deliver intelligent workflows and AI-powered employee experiences for enterprises.

What is SMART Success for HRSD?

Our SMART Success for HRSD enhances employee experience and increases HR team productivity within 8-12 weeks. When combined with Now Assist (generative AI capabilities), HRSD enhances employee experience, improves process compliance, maximises departmental efficiencies, and provides visibility for continuous HR process improvement.

Top 10 ServiceNow partner globally

200+

Customers

450+

Projects

4.8+

CSAT Score

Top 10

ServiceNow Ranking

Trusted across Healthcare, Government, Manufacturing, Retail, Hospitality, and Financial Services.

We mitigate platform adoption risks with our packaged ServiceNow implementation service offering, drawing on our implementation expertise along with CloudCover service, which provides 90 days of platform support and measures outcomes against your business goals.

As an Elite Solution Partner, we are recognised for expertise in implementing ServiceNow solutions, underscoring Cprime Elabor8’s leadership areas such as Strategic Portfolio Management, Application Portfolio Management, IT, Customer and Enterprise Service Management, Employee Experience, and HR Service Delivery.

ServiceNow Consulting Implementation Elite Partner

Why Cprime Elabor8?

Rapid time to value

We’re delivery and engineering experts who focus on getting results fast through proven ServiceNow implementation methodology. Our SMART Success framework delivers measurable outcomes within 8-12 weeks.

Cultural fit & collaborative partnership

We work shoulder-to-shoulder with your teams during the entire ServiceNow implementation journey. Our fixed firm pricing & consulting services delivery models ensure clarity and trust from day one.

Elite partner assurance

We are obsessed with leaving clients in a better place through proven ServiceNow implementation methodology, experienced ServiceNow certified consultants, and strong commitment to your long-term success.

Aligned to your business outcomes

Employees

  • Better employee experience for all phases of the employment lifecycle through streamlined Employee Center portals
  • Improved SLA for the capture and resolution of HR inquiries with Now Assist AI capabilities

Human Resources

  • Proven methodology that can accelerate HR request management and reduce processing times
  • Solution eliminates mundane HR tasks and frees resources for strategic planning and relationship building

IT

  • Seamlessly integrate ServiceNow into your enterprise technology stack with minimal disruption
  • Future-safe solution that can scale with your organisation’s evolving needs and growth

Compliance

  • Standardised, secure HR processes that eliminate compliance and risk gaps
  • HIPAA, GDPR, and CCPA compliant for comprehensive employee privacy protection

Our customers see

50%

improvement in HR processing speed

37%

reduction in HR ticket resolution time

90%

enhancement in grievance handling efficiency

Industry-specific ServiceNow solutions

Healthcare organisation
Secure, compliant ServiceNow platform deployment with integrated employee relations and grievance management.

Government agencies
Transparent, auditable ServiceNow workflow platform with citizen service integration capabilities.

Large enterprises
Complex ServiceNow architecture consulting for multi-location workforce service delivery optimisation.

Financial services
ServiceNow enterprise implementation for streamlined onboarding and compliance management.

Cprime Elabor8 CloudCover

Get 3 months of post-go-live support that delivers a full spectrum of managed services.

Ask Cprime Elabor8

On-demand remote business or technical consultation, ticketing support on HI cases, answering questions and promoting development best practices.

Platform Enhancements

Enhancements, small tasks like standard reporting and performance analytics, creating knowledge articles, and small projects.

Platform Operations

Keeping the lights on, setting up users, groups & SSO, integrations, support data imports, end-user support and process documentation.

Quarterly Business Review

Plan and review quarterly organisational goals, review and refresh long-term strategic roadmap.

Additional value-add services

AI Centre of Excellence (CoE)
  • Advanced AI strategy and implementation services
  • Platform-specific AI enhancements for ServiceNow
  • Custom AI agent development and workflow automation
Learning & Development Services
  • ServiceNow training design and delivery
  • Learning advisory and consultancy
  • Access to industry thought leaders and frameworks
Transformation Services
  • Strategic review and large-scale design
  • Leadership coaching and change management
  • Program advisory and adaptive governance

Ready to transform your HR service delivery?

Discover how ServiceNow HRSD implementation can streamline your employee experience, reduce HR operational costs, and deliver measurable productivity improvements within 8-12 weeks.

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