Adopting agile within the Customer Experience team was a first for Central Highlands Water, but with strong governance and customer focus, it soon took flight.
Posts Written Byelabor8
Building a high performing team with SAFe and trust
When one of Australia’s largest fibre network providers approached us to support their transition from Waterfall to SAFe, we quickly realised much more than processes needed to change.
Helping Barwon Water tap into the promise of agile
Barwon Water was in the process of transforming from a functional utility provider into an enabler of regional prosperity. They approached us with a big question.
Why agile planning needs to focus on the journey as much as the destination
Sound agile planning isn’t about focusing on how to get to the end state quicker; it’s about informing each step of the process along the way to help you identify and deal with complexity.
Supporting employees experiencing family and domestic violence
On White Ribbon Day, Elabor8 introduced its Domestic and Family Violence Policy. Our policy goes above and beyond the new government-mandated requirements for family and domestic violence leave.
Why is determining business value so complex?
“Have we been successful in delivering business value?” While this question is becoming increasingly important for many businesses focused on delivering customer value, it’s not as straightforward as you might think.
Gender diversity and inclusion is more than just a ‘pie chart’
With overwhelming evidence that gender diversity and inclusion are better for business, the female to male diversity pie chart has become an expected element in the recruitment and reporting process. But gender diversity is more than a pie chart.
Why your sprint retrospectives are losing momentum
Retrospective sessions often seem like an endpoint in itself. But when they’re not followed up by action, the momentum is lost, and ultimately, the effort wasted.
How to resuscitate your agile retrospectives
Here’s the scenario: you’ve finished a huge sprint. The whole team has pushed hard to get it done. Catching up to talk about the past couple of weeks — is the last thing you want to do. But don’t let this opportunity pass you by.
You either agree on creating business value, or you compete
The first principle of the Agile Manifesto is a priority on satisfying customers through delivery of value. But is there a difference between value that satisfies customers, and business value? Does it actually matter?
Leading and living a ‘human-first’ culture
Human-first cultures are more than just about meeting a sense of job satisfaction and offering flexibility between work and personal life.
What your business can learn from the Spotify model
Many organisations aspire to become the next disruptor in their market – and following its public listing on the New York Stock Exchange earlier this year, Swedish music streaming giant Spotify is still trending as a shining example. A large part of Spotify’s success can be attributed to its business operating model, which is based on the Agile Scrum framework. While the company…