Company DetailsIndustry: Oil & Gas Company size: 45,000+ employees Project Scope: Business area uplift of ways of working supported by real-time insights to drive faster decision-making, increase adaptability and enhance resource allocation Services provided: Enterprise Technology and Financial Management; Apptio Targetprocess Implementation, Integration, and Automation. |
The situation
Chevron faced mounting challenges in an increasingly volatile market and needed to accelerate innovation, improve efficiency, and adapt to rapid industry changes. Cprime Elabor8’s long-term engagement enabled Chevron to align its massive portfolio with strategic objectives, leading to improved decision-making, increased agility, and better resource allocation across the enterprise.
Navigating challenges in the energy industry
As a titan in the energy industry, Chevron found itself at a crossroads. The company was grappling with siloed operations across numerous business units and geographies, difficulty aligning IT initiatives with business strategy, and inefficient resource allocation and financial tracking. Additionally, Chevron faced challenges in adapting to market volatility and regulatory changes while balancing current operations with investments in future energy solutions.
Chevron is a complex organisation spread across continents that was hindered by legacy systems that were not equipped to handle the agility and strategic alignment needed in today’s fast-paced energy landscape. A thorough transformation was essential for Chevron to sustain its competitive advantage and effectively prepare for future challenges.
The solution
A Comprehensive solution beyond just implementation
Cprime Elabor8’s engagement with Chevron went far beyond a simple software rollout. The solution was multifaceted, addressing Chevron’s complex needs through a series of strategic initiatives.
Strategic Portfolio Management (SPM) supported by Lean Portfolio Management (LPM)
At the core of the transformation was the implementation of Strategic Portfolio Management practices. This involved configuring systems to map initiatives directly to strategic objectives, supporting Chevron’s drive for clarity and focus. Complementing this was the integration of Lean Portfolio Management practices within their established Scaled Agile Framework® (SAFe®), which streamlined decision-making and improved resource allocation across Chevron’s expansive portfolio.
Implementing and optimising Apptio Targetprocess
A crucial component of the solution was the implementation and optimisation of Apptio Targetprocess. Cprime Elabor8 tailored Apptio’s tooling to Chevron’s unique needs, enabling real-time financial tracking and strategic planning. This provided unprecedented visibility into Chevron’s extensive portfolio, allowing for more informed and agile decision-making. The transformation also included a comprehensive value stream mapping exercise. This helped Chevron identify and optimise 13 key platforms, each aligning IT and business functions to specific value streams. This alignment was critical in breaking down silos and improving collaboration across the organisation.
Agile transformation
To ensure the success of these new practices and tools, Cprime Elabor8 supported the implementation of agile practices across the organisation, with a focus on business outcomes rather than just IT delivery. This was accompanied by extensive coaching and training to ensure adoption and a cultural shift across 13 integrated platforms spanning continents and based around 25 value streams. In total, 6,600 individuals in 50 teams-of-teams were directly impacted.
The results
The ripple effect: Transforming more than just IT
The impact of this transformation extended far beyond improved software systems. Chevron experienced a fundamental shift in how they approached strategic planning and execution.
“Our Agile transformation has revolutionised how we manage our vast portfolio. We’ve improved alignment across our digital platforms, enhanced our decision-making process, and significantly increased our ability to adapt to market changes. This strategic approach is driving innovation and efficiency across Chevron’s operations. — Head of Programme Management, Chevron”
- Greater strategic alignment and resulting ROI: The new system dramatically enhanced strategic alignment, giving Chevron the ability to directly connect individual initiatives to overarching strategic goals. This ensured that every project contributed to the company’s vision, eliminating waste and improving overall efficiency.
- Enhanced adaptability: The new system allowed Chevron to adapt more quickly to market changes, regulatory shifts, and emerging opportunities in the energy sector. This agility is crucial in an industry known for its volatility and rapid technological advancements.
- Real-time, data-driven insights: Data-driven decision-making became a reality across the organisation. Leadership now has access to real-time data and insights, enabling more informed and timely strategic decisions. This has proven invaluable in navigating the complex landscape of the energy sector.
- Optimal resource allocation: Resource allocation also saw significant improvements. Chevron can now dynamically adjust resource allocation across its global operations, optimising for both current needs and future investments. This flexibility is crucial for balancing the demands of current operations with the need to invest in future energy solutions.
- Streamlined, efficient operations: Perhaps most importantly, the transformation led to streamlined operations across the board. The reduction of silos and improved collaboration between IT and business units has created a more cohesive and efficient organisation, better equipped to face the challenges of the energy sector.
Final Thoughts
What’s next: Looking ahead to continuous improvement in a changing world
While the transformation has been significant, Chevron’s journey is ongoing. The company is now positioned to further refine its SPM practices and expand the use of data-driven decision-making across all levels of the organisation.
Chevron is also better equipped to continue balancing current operations with investments in alternative energy sources, a crucial consideration in today’s energy landscape. The improved agility and strategic alignment allow the company to adapt more readily to regulatory changes and environmental concerns, positioning Chevron as a forward-thinking leader in the industry.
The bigger picture: Lessons for the energy sector
Chevron’s journey offers valuable insights for other organisations in the energy sector and beyond. It demonstrates that strategic alignment is crucial in navigating complex market conditions and that even massive, global organisations can become more agile and aligned with the right approach and tools.
The transformation underscores the non-negotiable nature of data-driven decision-making in today’s volatile markets. Having real-time insights is critical for making informed strategic decisions, especially in an industry as dynamic as energy.
If you’d like to see similar results for your organisation, explore our Tooling Services to see how we can help your organisation maximise the efficiency of your toolchain ecosystem.