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When an organisation makes the decision to go Agile, almost immediately people rush to restructure teams, change people’s job roles and coordinate daily stand-up meetings. However, while these features are important, they should not be the starting point. The first principle of the Agile manifesto is that individuals and interactions are more important than processes and tools. This means the…

If you spent any time in the lab as a high school student you would have had the scientific method of problem solving drilled into you; come up with a hypothesis, run your experiments, and check your assumptions against the end results. But whether you were experimenting with plant growth, a baking soda volcano or the genetics of the fruit…

Being an Agile Consultant, I get a unique insight into digital product development in many organisations, and how teams are structured during their agile journey. I was inspired to write this blog to distil why two specific teams, in their first agile attempt, were so successful compared to others I’ve worked with. I discovered the secret ingredient: two product managers…

MYOB, a well known Australian company, built its business on accounting software that you could purchase in retail stores via floppy disc and later CD/DVD. Businesses would install the software on their local machines and use it to manage their accounts. In its earliest days, MYOB’s customers were largely small to medium enterprises – the software catered for key business…

When you’re coaching a new team, it’s a good idea to begin with a comprehensive understanding of their work. But where — exactly — do you start? In this blog, I’ll go through how to apply STATIK to design a Kanban system, step-by-step. I’ll use a real story of a 5-member operations team responsible for supporting delivery teams with configuration…

In 1913, it took 12 hours to build a Model T car from start to finish. That is, until Henry Ford, inspired by the production methods he saw in local canneries and mills, introduced the world’s first moving assembly line. Car after car soon rolled off the production line within 2 hours, painted any colour you wanted, as long as…

Avatars are a great way to quickly communicate the status and current responsibility of work underway.